Terms & Conditions
Version 1.1 – Last updated: June 2026
1. Company Information
SAImless BV
Registered office: Hoge Meerheuvel 22, 2960 Brecht
Enterprise number: 1032.715.349.
Email: info@saimless.com
2. Scope of Application
These Terms & Conditions apply to all use of the SAImless website, platform, software, services, pilot projects, analyses, forecasting tools, reports, AI models, outputs and any related communication or deliverables, unless explicitly agreed otherwise in writing.
By accessing or using the Services, the Client agrees to be bound by these Terms & Conditions.
3. Nature and Limitations of Forecasting and AI Services
The Client expressly acknowledges and accepts that:
Forecasts, predictions, simulations and analyses provided by SAImless are inherently uncertain and probabilistic.
Outputs are generated based on historical data, assumptions, models, algorithms and parameters that may not reflect future conditions.
Artificial intelligence and machine learning systems may produce inaccurate, incomplete or unexpected results.
External, unforeseen or uncontrollable factors may materially impact outcomes.
Outputs do not constitute factual statements or guarantees of future performance.
The Services are provided strictly as decision-support tools and not as guarantees, commitments or representations of future results..
4. No Advice – No Reliance – No Decision Responsibility
The Client explicitly agrees that:
The Services do not constitute financial, legal, tax, operational, strategic, commercial or investment advice.
SAImless may provide recommendations, simulations, scenario evaluations and suggested actions. Such outputs are intended solely as decision-support information and shall not be interpreted as guarantees of future results or business outcomes.
The Client shall not rely solely on outputs generated by the Services for decision-making purposes.
The Client remains solely responsible for evaluating, validating, approving and implementing any business decision or action.
SAImless shall not be considered a decision-maker, co-decision-maker or fiduciary of the Client and shall not be responsible for decisions taken by the Client based on the Services.
5. Pilot Projects
Pilot projects are commercial implementation projects offered under preferential conditions for validation, onboarding and reference-building purposes.
Unless otherwise agreed in writing:
Pilot projects are delivered with the same professional standards and care applied to regular client engagements.
Pilot pricing may be reduced compared to standard commercial pricing.
Following the agreed implementation and release of the pilot project, the Client may receive a complimentary usage period of up to two (2) months, as specified in the applicable proposal or agreement.
During this complimentary period, SAImless may continue to provide access to the platform and agreed functionalities without recurring subscription fees.
Any agreed implementation services, consulting services, integrations, custom development, resource costs or third-party costs remain billable unless explicitly stated otherwise.
Upon expiration of the complimentary usage period, continued use of the platform and related services shall be subject to the applicable subscription fees and commercial terms communicated by SAImless.
Subscription fees may cover platform access, hosting, maintenance, support, updates, improvements and ongoing service delivery.
No specific business outcomes, revenue improvements, margin improvements or performance guarantees are provided.
6. Fees and Payment Terms
Unless otherwise agreed in writing:
All invoices are payable within thirty (30) calendar days from the invoice date.
Payments shall be made in the currency and via the payment method indicated on the invoice.
Any invoice not disputed in writing within eight (8) calendar days of receipt shall be deemed accepted by the Client.
The submission of a complaint or dispute does not suspend the obligation to pay undisputed amounts.
Unless otherwise agreed in writing, subscription fees become payable upon expiration of any complimentary usage period and shall continue according to the applicable subscription plan.
7. Late Payments
In the event of late payment:
All outstanding amounts shall automatically and without prior notice become immediately due.
SAImless reserves the right to charge interest on overdue amounts at the rate provided under applicable Belgian legislation concerning late payments in commercial transactions.
The Client shall reimburse all reasonable costs incurred for the recovery of unpaid amounts, including administrative, legal and collection costs.
SAImless may suspend access to the Services, platform or deliverables until full payment has been received.
8. Intellectual Property
All methodologies, software, models, algorithms, documentation, reports, interfaces, workflows, source code, AI systems and materials developed by SAImless remain the exclusive intellectual property of SAImless.
The Client retains ownership of its own data and grants SAImless a limited, non-exclusive right to process such data solely for the purpose of providing the Services.
No intellectual property rights are transferred to the Client unless explicitly agreed otherwise in writing.
9. Confidentiality
Each party shall treat all non-public information received from the other party as confidential and shall not disclose such information to third parties except:
with prior written consent;
where required by law;
where disclosure is necessary for the performance of the Services under appropriate confidentiality obligations.
This obligation shall survive termination of the relationship.
10. Data Protection
Each party shall comply with applicable data protection and privacy laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").
To the extent SAImless processes personal data on behalf of the Client, such processing shall be governed by a separate Data Processing Agreement where required by law.
11. Service Availability
SAImless will use commercially reasonable efforts to maintain the availability of its Services.
However, the Client acknowledges that:
Services may be temporarily unavailable due to maintenance, updates, technical issues or third-party service interruptions.
SAImless does not guarantee uninterrupted or error-free operation.
Temporary interruptions shall not constitute a breach of these Terms.
12. Limitation of Liability
To the maximum extent permitted by applicable law:
SAImless shall not be liable for any damages arising from inaccurate, incomplete, delayed or misleading forecasts, simulations, analyses, AI-generated outputs or recommendations.
SAImless shall not be liable for decisions taken, actions performed or losses incurred by the Client based on the Services.
SAImless shall not be liable for indirect, consequential, incidental, special or economic damages, including but not limited to loss of profit, revenue, savings, goodwill, business opportunities or data.
SAImless shall not be liable for failures caused by third-party software, infrastructure providers, cloud providers or external data sources.
Any aggregate liability of SAImless arising from or relating to the Services shall be limited to the total fees paid by the Client to SAImless during the twelve (12) months preceding the event giving rise to the claim.
13. Force Majeure
SAImless shall not be liable for any failure or delay resulting from circumstances beyond its reasonable control, including but not limited to:
internet outages;
cloud provider failures;
cyber incidents;
government actions;
labor disputes;
natural disasters;
acts of war;
pandemics.
14. Termination
SAImless may suspend or terminate access to the Services immediately if:
the Client breaches these Terms;
payment obligations are not fulfilled;
continued provision of the Services would violate applicable law.
